What Are the Requirements for PLDT Home Fiber?
Applying for PLDT Home Fiber is straightforward — but missing even one document can delay your application by days. Here's the complete, updated checklist.
Primary Requirements
- At least one (1) valid government-issued ID — must show your full name and photo.
- Proof of billing address (second line only) — this is only required if you are applying for a second PLDT line under the same name. You'll need a utility bill (electricity or water) under your name or a landlord's authorization letter if renting.
- Active mobile number — PLDT will send confirmation and scheduling texts here.
- Valid email address — for your confirmation link and account notifications.
Accepted Valid IDs
- Philippine Passport
- Driver's License
- SSS / GSIS ID
- PhilHealth ID
- Voter's ID / Voter's Certification
- Postal ID
- PRC License
- National ID (PhilSys)
- Senior Citizen ID
- PWD ID
- TIN ID (with photo)
Tip: Expired IDs are generally not accepted. Make sure your ID is current before you submit.
What About the Selfie Requirement?
Some application channels require a selfie holding your primary ID. This is used for identity verification and is protected under the Data Privacy Act of 2012 (RA 10173).
When you apply through our portal, your selfie and ID images are transmitted through an encrypted connection and used solely for your PLDT application.
How We Help
As an authorized support team via K&WIN Telco, we manually verify your documents before endorsement. This means:
- We catch blurry or expired IDs before they cause rejection.
- We confirm your address is within a PLDT serviceable area.
- We guide you through the process step-by-step.
Ready to apply? Start your application now →